Loneliness is a pressing issue with 20% of adults in the borough reporting that they regularly feel lonely

A local charity has announced the launch of a new community befriending service in Waltham Forest.

Aimed at providing friendship and connection to adults facing loneliness and social isolation, the service led by LifeLine Projects has been commissioned by Waltham Forest Council.

Loneliness is a pressing issue in Waltham Forest, with approximately 20% of adults in the borough — around 55,000 people — reporting that they regularly feel lonely. Over 60% of residents say they don’t have as much social contact as they would like, according to the council’s strategic needs assessment.

In response, LifeLine Projects has developed a borough-wide befriending service to support those experiencing social isolation, particularly adults aged 18 and over with physical and mental health vulnerabilities.

The new befriending service will offer one-to-one relationships between trained volunteers (‘befrienders’) and individuals in need of social connection. Volunteers will engage in friendly conversations, provide emotional support, and assist those who may feel disconnected from the community. In addition to one-to-one support, the programme will feature group activities and events designed to bring people together, reducing isolation and helping to create lasting, positive connections.

Founded in 2000 and based in Dagenham, East London, LifeLine Projects is a charity dedicated to helping individuals and families overcome challenges and improve their lives, filling gaps in local support services.

Nathan Singleton, the charity’s chief executive, said: “LifeLine Projects is excited to launch this important initiative in Waltham Forest. Our community befriending service offers more than just companionship – it’s a chance to build meaningful relationships that can truly transform someone’s life.

“Whether it’s a chat over tea and coffee or introducing someone to local resources and support, our volunteers will be there to make a difference.”

LifeLine Projects is calling on “enthusiastic individuals from all backgrounds” to become volunteer befrienders. Volunteers will receive comprehensive training and ongoing support to ensure they are well-equipped to assist individuals facing isolation.

The programme will also include group activities to encourage socialisation and provide additional support to those who may not be ready for one-to-one engagement yet.

“We are excited about the opportunities that this service will bring to the borough,” added Nathan. “Our volunteers will not only offer companionship, but they will also be guiding individuals to important resources that can improve their quality of life.”

Anyone interested in becoming a volunteer befriender or who would like more information about the community befriending service:
Visit lifelineprojects.co.uk/projects/families/community-befriending

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